Django Issue tracker & support system
Project description
Mr.Wolfe is an issue tracker for support issues. This is not the same as a system for sofwtare issues, like Bugzilla, Jira, etc. In the latter issues are related to software, and are tracked in terms of a lifecylce from incoming to resolving in a specific software release (or closing without a release). Mr.Wolfe on the other hand tracks support issues, that may be questions, performance problems, software failures, etc. An issue in Mr.Wolfe may or may not result in a software issue.
Issues in Mr.Wolfe are related to a Service Level Agreement, and are handled according to the services agreed in the SLA. Several services may be added to a SLA.
See the docs directory in the package for further reading.
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