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A simple ticketing system for OneGov.

Project description

Run the Tests

Install tox and run it:

pip install tox
tox

Limit the tests to a specific python version:

tox -e py27

Conventions

Onegov Ticket follows PEP8 as close as possible. To test for it run:

tox -e pep8

Onegov Ticket uses Semantic Versioning

Build Status

Build Status

Coverage

Project Coverage

Latests PyPI Release

Latest PyPI Release

License

onegov.ticket is released under GPLv2

Changelog

Unreleased

0.1.1 (2015-12-16)

  • State change functions are now idempotent. [href]

  • Adds a proper exception for invalid state changes. [href]

0.1.0 (2015-10-12)

  • Removes Python 2.x support. [href]

0.0.11 (2015-09-28)

  • FRM-* suggestions now work with and without dash. [href]

0.0.10 (2015-09-25)

  • Load created date undeferred by default. [href]

  • Adds onegov.search integration. [href]

0.0.9 (2015-09-04)

  • Adds the ability to get tickets of any state from the collection. [href]

  • Fixes pagination not working. [href]

0.0.8 (2015-09-03)

  • Adds the ability to influence the query used to get the tickets of a collection. This can be used to influnce the tickets view for specific handlers with custom parameters. [href]

0.0.7 (2015-09-01)

  • Adds the ability to filter the tickets collection by handler. [href]

0.0.6 (2015-08-28)

  • Adds the ability to delete the data behind a handler, creating a snapshot before that happens. [href]

  • The always run upgrade won’t show up in the onegov.core upgrade output anymore. Eventually we will remove this upgrade task. [href]

0.0.5 (2015-07-16)

  • Reopening a ticket changes its state to pending. [href]

0.0.4 (2015-07-15)

  • Adds a ticket counting function. [href]

0.0.3 (2015-07-15)

  • Adds an email property to the handler. [href]

  • Adds reopen ticket function. [msom]

0.0.2 (2015-07-14)

  • Adds a handler_id to easily query for a handler record. [href]

  • Adds accept/close ticket functions. [href]

  • Adds a ticket collection that supports pagination and filter. [href]

0.0.1 (2015-07-10)

  • Initial Release

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