teamsupport 0.1.0

Features

• Client methods parse response content in order to return LXML Element objects

• Converting Python dictionaries into XML for POST and PUT calls

• Simple models for Tickets and Actions.

Usage

from teamsupport.services import TeamSupportService

client = TeamSupportService(TEAMSUPPORT_ORG_ID, TEAMSUPPORT_AUTH_KEY)

# Fetch all tickets without custom fields
tickets = client.get_tickets()

# Update description of a ticket
client.update_ticket_action(
    ticket_id, action_id, data={'Description': 'New description'})

# Get an action using the model
from teamsupport.models import Action
action =  Action(client, ticket_id, action_id)

print(action.Description)  # Prints 'New description'