Skip to main content

Python library for interfacing with the TeamSupport API

Project description

Python TeamSupport Client

Build Status Latest Version

Python library for interfacing with the TeamSupport XML API, using demands.

Free software: MIT license

Features

  • Client methods parse response content in order to return LXML Element objects

  • Converting Python dictionaries into XML for POST and PUT calls

  • Simple models for Tickets and Actions.

Usage

from teamsupport.services import TeamSupportService

client = TeamSupportService(TEAMSUPPORT_ORG_ID, TEAMSUPPORT_AUTH_KEY)

# Fetch all tickets without custom fields
tickets = client.get_tickets()

# Update description of a ticket
client.update_ticket_action(
    ticket_id, action_id, data={'Description': 'New description'})

# Get an action using the model
from teamsupport.models import Action
action =  Action(client, ticket_id, action_id)

print(action.Description)  # Prints 'New description'

Changelog

0.1.2 (2015-09-12)

  • Bump version to fix PyPI upload issue

0.1.1 (2015-09-12)

  • Add User model and TeamSupportService.get_user method.

0.1.0 (2015-09-10)

  • First release on PyPI.

Project details


Download files

Download the file for your platform. If you're not sure which to choose, learn more about installing packages.

Source Distribution

teamsupport-0.1.2.tar.gz (6.2 kB view details)

Uploaded Source

File details

Details for the file teamsupport-0.1.2.tar.gz.

File metadata

  • Download URL: teamsupport-0.1.2.tar.gz
  • Upload date:
  • Size: 6.2 kB
  • Tags: Source
  • Uploaded using Trusted Publishing? No

File hashes

Hashes for teamsupport-0.1.2.tar.gz
Algorithm Hash digest
SHA256 1999249953db9d17f8cd11a69e6047a5b78dbfeb694c31be8cf6f52f33102376
MD5 928fdd0d5cd3f0410d416a4cd2e587e8
BLAKE2b-256 746f832cfcf2f55ed8a9de55feb31b75df625f98fe62e9af88307599b39b1a38

See more details on using hashes here.

Supported by

AWS AWS Cloud computing and Security Sponsor Datadog Datadog Monitoring Fastly Fastly CDN Google Google Download Analytics Microsoft Microsoft PSF Sponsor Pingdom Pingdom Monitoring Sentry Sentry Error logging StatusPage StatusPage Status page