Python library for interfacing with the TeamSupport API
Project description
Python TeamSupport Client
Python library for interfacing with the TeamSupport XML API, using demands.
Free software: MIT license
Features
Client methods parse response content in order to return LXML Element objects
Converting Python dictionaries into XML for POST and PUT calls
Simple models for Tickets and Actions.
Usage
from teamsupport import Ticket, init init(<org_id>, <auth_key>) # Get ticket with given ID/Number. ticket = Ticket(<ticket_number_or_ticket_id>) # Create new ticket. ticket = Ticket.create( contact_email, contact_first_name, contact_last_name, ticket_name, ticket_text) # Get Ticket description. descr = ticket.get_description() # Update ticket description. ticket.set_decription('New description') To run integration tests please set correct values in `teamsupport/config.py` and run: `nosetests integration_tests`
Changelog
0.2.2 (2015-11-27)
Add Ticket.search() and Ticket.update() methods.
0.2.1 (2015-11-27)
Fix README.rst formatting.
0.2.0 (2015-11-26)
Add create class method to the Ticket model; Add Contact model;
Remove User model.
Change models constructors to not require client param.
0.1.3 (2015-09-13)
Fix bug in update_ticket method
0.1.2 (2015-09-12)
Bump version to fix PyPI upload issue
0.1.1 (2015-09-12)
Add User model and TeamSupportService.get_user method.
0.1.0 (2015-09-10)
First release on PyPI.
Project details
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