Skip to main content

Python API Wrapper for Zendesk

Project description

Zendesk API Wrapper for Python
=========================================================================================
Python Zendesk is wrapper for the Zendesk API. This library provides an
easy and flexible way for developers to communicate with their Zendesk
account in their application.


Requirements
-----------------------------------------------------------------------------------------------------
httplib2 is used for authentication and requests

(pip install | easy_install) httplib2

simplejson is used to serialze and deserialze requests and responses

(pip install | easy_install) simplejson


Installation
-----------------------------------------------------------------------------------------------------
Zendesk Python Library is available on pypi, so installation should be fairly simple:

(pip install | easy_install) zendesk


Example Use
-----------------------------------------------------------------------------------------------------

from zendesk import Zendesk, get_id_from_url

################################################################
## NEW CONNECTION CLIENT
################################################################
zendesk = Zendesk('https://yourcompany.zendesk.com', 'you@yourcompany.com', 'passwd')

################################################################
## TICKETS
################################################################

# List
zendesk.list_tickets(view_id=1) # Must have a view defined

# Create
new_ticket = {
'ticket': {
'requester_name': 'Howard Schultz',
'requester_email': 'howard@starbucks.com',
'subject':'My Starbucks coffee is cold!',
'description': 'please reheat my coffee',
'set_tags': 'coffee drinks',
'ticket_field_entries': [
{
'ticket_field_id': 1,
'value': 'venti'
},
{
'ticket_field_id': 2,
'value': '$10'
}
]
}
}
ticket_url = zendesk.create_ticket(data=new_ticket)
ticket_id = get_id_from_url(ticket_url)

# Show
zendesk.show_ticket(ticket_id=ticket_id)

# Delete
zendesk.delete_ticket(ticket_id=ticket_id)

# More examples in `examples` folder!


Project details


Download files

Download the file for your platform. If you're not sure which to choose, learn more about installing packages.

Source Distribution

Zendesk-1.1.1.tar.gz (8.7 kB view details)

Uploaded Source

File details

Details for the file Zendesk-1.1.1.tar.gz.

File metadata

  • Download URL: Zendesk-1.1.1.tar.gz
  • Upload date:
  • Size: 8.7 kB
  • Tags: Source
  • Uploaded using Trusted Publishing? No

File hashes

Hashes for Zendesk-1.1.1.tar.gz
Algorithm Hash digest
SHA256 9524ec024cc344f64882e541a1aa423fdf3831a09c7ae9ae60bad2d443d13f24
MD5 b95db2073f330f600c3e3af65d4a09c4
BLAKE2b-256 c2d17cc2c24f599473958a9522b9bd09fe00337447415487087da5fc67c2d359

See more details on using hashes here.

Supported by

AWS AWS Cloud computing and Security Sponsor Datadog Datadog Monitoring Fastly Fastly CDN Google Google Download Analytics Microsoft Microsoft PSF Sponsor Pingdom Pingdom Monitoring Sentry Sentry Error logging StatusPage StatusPage Status page